Shipping policy

Thank you for shopping with us. Please review our shipping policy before placing your order.

1. Processing Time

Orders are processed within 1–2 business days after payment is confirmed.

You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods & Delivery Time

We ship worldwide through trusted courier partners (DHL, FedEx, UPS, EMS, etc.).

Estimated delivery times:

5–8 business days (depending on destination and customs clearance)

3. Shipping Fees

Shipping costs are calculated at checkout and vary based on destination and package weight.

Free shipping may apply for eligible promotions or minimum order amounts.

4. Customs & Import Duties

We will cover all customs duties, taxes, or import fees applied by your country.

We are not responsible for delays caused by customs inspections.

5. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery.

We will assist in filing a claim with the courier and provide a replacement or refund if applicable.

6. Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

7. Contact Us

If you have any questions about shipping, please contact us at:
[WhatsApp: +84 369 329 536]